Shipping policy

Shipping Policy

Last Updated: 10/10/23

Shipping Locations

M&B's Scent Haven ships products to customers within the United States, including Washington state. We currently do not offer international shipping.

Processing Time

Orders are typically processed within 1-2 business days after payment is received. Please note that orders placed on weekends or holidays may require additional processing time.

Shipping Methods

We offer several shipping methods for your convenience, including standard shipping and expedited options. Shipping costs and estimated delivery times vary depending on your selected method.

Shipping Rates

Shipping rates are calculated based on the weight, size, and destination of your order. Shipping charges will be displayed during the checkout process for your review before completing your purchase.

Delivery Times

Delivery times depend on the shipping method you select and your location. Estimated delivery times are provided during the checkout process and are based on the carrier's standard delivery schedules. Please note that unexpected delays due to weather, carrier issues, or other factors may occur.

Free Shipping

We may offer free shipping promotions on qualifying orders. To take advantage of these offers, please refer to the specific terms and conditions associated with the promotion.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Damaged or Lost Items

In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team as soon as possible. We will work to resolve the issue promptly.

Local Pickup

If you are located in the Washington state area, you may have the option for local pickup. Please contact us to arrange a pickup time and location.

Returns

For information about returns and our return policy, please refer to our Return and Refund Policy.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at [Email Address].

By placing an order with M&B's Scent Haven, you agree to comply with the terms and conditions outlined in this Shipping Policy